Frequently Asked Questions

Cancellation Policy

- Less than 24hr notice, full invoice balance charged, no refund.

- Less than 1 week notice, 25% of invoice balance charged and remaining amount will be refunded

- More than 1 week notice, 3% of invoice balance charged to cover our payment processing fees, remaining amount will be refunded.

How does the pricing work?

The rentals are given for a 24 hour period. To rent for a longer period, the daily rental rate will be multiplied by the number of days required. All charges are for time out, whether used or not.

Can we get a quote?

Yes. We are pleased to provide a free quote upon request either by email or on phone.

Is there a minimum order size?

Yes, CAD $15.00, is the minimum order size we accept at this time.

When is the payment made for the order?

Full payment for the order is due at the time of booking. You will be prompted and will have the option to pay using Credit Card of your choice (Visa / Mastercard / Amex) or through PayPal at checkout screen.

Do you accept last minute booking?

Our booking system will allow you to book your rental with a minimum of 3 hour notice. If you need to make last minute reservation, please contact us directly through our phone number.